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PaaSbox is one person, and that person reads every message. Replies are best effort, usually within one business day. There is no call centre and no ticket routing. For help with something you already use, and for security reports, see support.

For a setup in your Hetzner project, consulting, or a course for your team: call me. The mail asks what you need, how many people you are, and a phone number with good times to call; I call you back. None of these is self-service, and none has a list price. See setup and consulting.

PaaSbox Clusters, software as a service for k3s clusters in your own Hetzner project, ran end to end in a lab on 2026-10-10. It cannot be booked until the portal is live. Send one line, and I write back once it can be booked. Until then, how it works is in the docs.

Write to support@mitjamartini.com with the course you mean and one line about what you run today. No course can be booked yet; the training page says what each covers.